Lowe's
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Customer reviews

Showing 2130 of 30 verified reviews

  • Replaced a leaking tank, huge upgrade

    Verified

    Old tank failed on a Saturday. This arrived quickly, went in cleanly, and the difference in running cost showed up on the very next bill.

    Ana C. · Newark, NJ · March 2, 2026

  • Very efficient once dialed in

    Verified

    Spent a week testing modes. Hybrid is the sweet spot for us; pure heat pump is cheapest but slower on heavy days. Great flexibility either way.

    Kyle V. · Fresno, CA · February 24, 2026

  • Ten-year warranty gave me confidence

    Verified

    I wanted something I wouldn't think about again for a decade. Between the warranty and the leak alerts, I feel covered. Quiet, efficient, well made.

    Denise O. · Louisville, KY · February 15, 2026

  • Hot water for a family of six

    Verified

    The 66-gallon size was the right call for us. Nobody argues about shower order anymore and the bill still went down.

    Trevor J. · Little Rock, AR · February 8, 2026

  • Clean install, great documentation

    Verified

    The manuals were actually helpful, which is rare. Dimensions matched the spec sheet exactly so my pre-cut lines lined up perfectly.

    Maria L. · Chicago, IL · January 30, 2026

  • Efficiency is the real story

    Verified

    Metered it before and after. Daily consumption for hot water dropped from about 17 kWh to under 4. Nothing else I've bought for the house comes close to that return.

    Sam W. · Atlanta, GA · January 21, 2026

  • Excellent, slightly heavy to move

    Verified

    Plan on a second set of hands and an appliance dolly. Once it was in place everything else went smoothly and it has run flawlessly since.

    Frank B. · Providence, RI · January 12, 2026

  • App notifications are genuinely useful

    Verified

    Filter reminders, temperature changes, and leak alerts all land on my phone. It's the first water heater I've owned that I actually feel informed about.

    Rachel K. · Omaha, NE · January 5, 2026

  • Cooler garage, cheaper showers

    Verified

    Two benefits at once here in the southwest. The exhaust air keeps the garage several degrees cooler and my summer hot water cost dropped sharply.

    Victor S. · El Paso, TX · December 28, 2025

  • Handles a cold basement fine

    Verified

    I was skeptical about heat pump performance in a 55-degree basement. It keeps up without much element use and recovery is still quick.

    Holly M. · Madison, WI · December 19, 2025