Customer reviews
Showing 21–30 of 30 verified reviews
- Verified
Replaced a leaking tank, huge upgrade
Old tank failed on a Saturday. This arrived quickly, went in cleanly, and the difference in running cost showed up on the very next bill.
Ana C. · Newark, NJ · March 2, 2026
- Verified
Very efficient once dialed in
Spent a week testing modes. Hybrid is the sweet spot for us; pure heat pump is cheapest but slower on heavy days. Great flexibility either way.
Kyle V. · Fresno, CA · February 24, 2026
- Verified
Ten-year warranty gave me confidence
I wanted something I wouldn't think about again for a decade. Between the warranty and the leak alerts, I feel covered. Quiet, efficient, well made.
Denise O. · Louisville, KY · February 15, 2026
- Verified
Hot water for a family of six
The 66-gallon size was the right call for us. Nobody argues about shower order anymore and the bill still went down.
Trevor J. · Little Rock, AR · February 8, 2026
- Verified
Clean install, great documentation
The manuals were actually helpful, which is rare. Dimensions matched the spec sheet exactly so my pre-cut lines lined up perfectly.
Maria L. · Chicago, IL · January 30, 2026
- Verified
Efficiency is the real story
Metered it before and after. Daily consumption for hot water dropped from about 17 kWh to under 4. Nothing else I've bought for the house comes close to that return.
Sam W. · Atlanta, GA · January 21, 2026
- Verified
Excellent, slightly heavy to move
Plan on a second set of hands and an appliance dolly. Once it was in place everything else went smoothly and it has run flawlessly since.
Frank B. · Providence, RI · January 12, 2026
- Verified
App notifications are genuinely useful
Filter reminders, temperature changes, and leak alerts all land on my phone. It's the first water heater I've owned that I actually feel informed about.
Rachel K. · Omaha, NE · January 5, 2026
- Verified
Cooler garage, cheaper showers
Two benefits at once here in the southwest. The exhaust air keeps the garage several degrees cooler and my summer hot water cost dropped sharply.
Victor S. · El Paso, TX · December 28, 2025
- Verified
Handles a cold basement fine
I was skeptical about heat pump performance in a 55-degree basement. It keeps up without much element use and recovery is still quick.
Holly M. · Madison, WI · December 19, 2025
