Privacy Policy

This Privacy Policy explains what information we collect when you visit our store, place an order, or contact customer service, and how we use and protect it.

Information we collect

• Contact details: name, email address, phone number, shipping and billing address.
• Order details: products purchased, delivery preferences and order history.
• Payment details: card payments are processed by our payment provider (Stripe). We never store your full card number on our servers.
• Device and usage data: IP address, browser type and pages viewed, collected through cookies and similar technologies.

How we use your information

• To process, ship and support your order.
• To send order confirmations, delivery updates and service messages.
• To prevent fraud and secure our checkout.
• To improve our product pages, pricing and customer experience.

Sharing

We share information only with service providers who help us operate the store — payment processing, delivery carriers, installation partners and customer support tools — and when required by law. We do not sell your personal information.

Your choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing emails at any time using the unsubscribe link or by contacting us.

Data retention & security

We keep order records as long as needed for warranty, tax and legal purposes. Our checkout uses encrypted connections (TLS) and access to customer data is limited to staff who need it.

Contact

Questions about this policy? Reach us through our Contact Us page and we will respond within 1–2 business days.