Customer reviews

The unit alerted me to a slow drip at a fitting on day three. Tightened it in two minutes. That alert alone is worth the upgrade over a basic tank.

Hector M. · San Diego, CA · May 11, 2026

Installed it myself in an afternoon. Recovery is quick, the display is clear, and the efficiency numbers on my meter match what the spec sheet claims.

Dale F. · Des Moines, IA · May 4, 2026

Four showers back to back on a school morning and the last one is still hot. Coming from an old 40-gallon tank this feels like a completely different category of appliance.

Priya N. · Raleigh, NC · April 28, 2026

In a tight mechanical room you'll want to duct it or leave the door louvered. Once I did that the efficiency climbed and it stopped falling back to electric mode.

Owen L. · Boston, MA · April 20, 2026

Humidity in the garage dropped noticeably in the first week. Cheaper hot water and a dehumidifier in one box, and it's ENERGY STAR so the rebate was easy.

Gina P. · Tampa, FL · April 14, 2026

The cabinet feels heavy-duty and the fittings are all where a plumber would want them. Setting schedules from the app took about two minutes.

Curtis A. · Detroit, MI · April 6, 2026

Between the utility rebate and the federal credit the payback math was obvious. Six weeks in, my average daily kWh for hot water is down about 70%.

Ellen R. · Salt Lake City, UT · March 30, 2026

Two water connections, wiring, and the drain. Instructions were clear. Docked one star only because the shipping crate was rough on arrival — unit itself was perfect.

Nate H. · Kansas City, MO · March 25, 2026

My previous heater had a bad habit of going lukewarm halfway through a bath. This one holds the set temperature the whole time and recovers fast.

Sofia G. · Denver, CO · March 17, 2026

My utility has a demand-response program and this unit qualifies, so I get a credit on top of the energy savings. Setup with the app was straightforward.

Bill T. · Spokane, WA · March 9, 2026